Privacy Policy

Introduction

Welcome to https://boulder-dialectical-behavioral-therapy-therapy.denvermentalhealthcare.com (referring to our website, ‘the Company’, or ‘we’). We are dedicated to maintaining a safe and secure online environment for our users while safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the data of our visitors and users in accordance with applicable privacy laws worldwide, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union, Brazil’s Lei Geral de Proteção de Dados (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Protection Act (CPA), Utah’s Consumer Sales Practice Act (UCPA), Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products offered through these platforms. It is important for users to understand that this Privacy Policy does not apply to third-party websites or services that you may access through links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the practices related to:

Your use of our applications and services as an authorized user.
Visits to our websites linked to this Privacy Policy.
Communication from us via email, calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details related to your account creation and management, such as usernames, passwords, and profile settings.
Payment Information: Transaction details and financial data required for processing payments.
Financial Information: This may include banking information, billing addresses, and other financial records associated with transactions on our platform.
Purchase Information: Data about products or services you’ve purchased from us, including quantities, dates, and transaction amounts.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile network information, and advertising IDs.
Location Data: Information about your geographical location when using our location-based services or when we obtain permission to access your device’s location services.
Feedback: Any comments, reviews, or responses you provide to surveys or requests for feedback.
Social Media Information: Details from social media platforms when you choose to connect your accounts with ours for seamless functionality.
Product Information: Data about the products you interact with on our site, including pages visited, features used, and purchase history.

We collect this data through multiple channels: user input forms, interactions with our applications and websites, automated tracking technologies (like cookies), and third-party providers who assist us in data collection and processing.

Cookies

We utilize cookies to enhance your experience on our site and for analytical purposes. Cookies are small text files stored on your device that serve various functions:

Strictly Necessary Cookies: Ensure the basic functionalities of our website, such as enabling secure log-ins.
Preference Cookies: Remember your preferences and settings to personalize your experience.
Analytics Cookies: Track user behavior for analytics purposes to understand how visitors engage with our site, which helps us improve its performance and content.

Users have the option to control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the purpose has been achieved or the legal obligation expires, we securely delete or anonymize the data.

Security Measures

To protect your personal information, we have implemented robust security measures. These include:

Encryption of data during transmission and at rest to safeguard sensitive information.
Engagement of secure third-party processing partners who adhere to strict privacy and data protection standards.
Regular review and updates of our security protocols to address emerging threats.

Children’s Privacy

Our services are not directed towards children under the age of 18, and we do not knowingly collect personal information from such individuals.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data, including:

Access to and rectification of your data.
Erasure or right to be forgotten.
Restriction or objection to the processing of your data.
Right to data portability.
Right not to be subject to automated decision-making processes (in some cases).
The right to withdraw consent, which may impact our ability to provide certain services.

To exercise these rights, please contact our privacy team at your earliest convenience using the contact details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review this page periodically for updates.

Contact Information

If you have questions regarding privacy practices, data-related inquiries, requests to unsubscribe from communications, or need to exercise your rights under applicable laws, please contact us:

Email: contact@boulder-dialectical-behavioral-therapy-therapy.denvermentalhealthcare.com
Address: [Insert Physical Address]